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Legal notice and privacy policy

As a user of this website, Electra Norte Energía S.A.U. informs you of its personal data protection policy so that you can freely and voluntarily decide to provide to our Business Group any personal data that may be required in order to access the range of services and contents offered on our website. Personal data is only collected for processing when such data is appropriate, relevant and not excessive in relationship to the scope and the purposes for which it has been obtained. In accordance with the Regulation (UE) 2016/679 of the European Parliament and the Council of April 27th, 2016 related to the protection of individual persons referred to the treatment of personal data and its free circulation, we inform you that:

1. Data protection responsible. Who is responsible of your data processing?

A business group (ELECTRA NORTE) formed by CANDÍN ENERGÍA, S.L. (CIF B74157637), ELECTRA NORTE ENERGÍA S.A.U. (CIF A33531690), ELECTRA DE CARBAYIN S.A.U. (CIF A33005265) Y ELECTRA NORTE PENOUTA, S.L.U. (CIF B74003567), hereafter COMPANY or COMPANIES.


2. Contact information of the Delegate of Data Protection:


3. When browsing our website, our server automatically recognizes: the IP address, the date and time that the visitor enters and leaves our website, and the files downloaded.


4. The information that we store on file is limited to the data that the user voluntarily provides us through the forms designed for such purpose, as well as data that may be acquired when visiting our website.


5. The information that we store on file is used to respond diligently, reliably and quickly to all queries, concerns or suggestions you wish to raise, as well as to send information, advertising and marketing of our own services (provided the user does not object to receiving such information and accepts the conditions as established for each particular case), and the statistical uses of the most visited areas of our website.


6. If you have provided us your mailing address or email address: You will receive information about the matter for which you provided us your address. In addition, we inform you that you may receive mailings from us, including information about our new services.


7. If, when contacting us, you send us your curriculum vitae (CV), we inform you that the personal data provided through your CV will be stored on the digital files of the COMPANY for internal use and for the provision and management of potential applications for employment or collaboration that may arise. Such CV shall be stored for a period of up to 3 years. In addition, for the purposes specified, the user also authorizes the communication of such data among our COMPANIES and other companies related to the provision of products and services offered by the former.


8. RIGHTS: What are your rights when you give us your data?

-Access: you have the right to know what personal data related to you is being processed by the COMPANIES.
-Rectification: you have the right to request the correction of inaccurate personal data.
-Cancellation: you have the right to request the deletion of your personal data when, among others, this data is not needed anymore for its original purpose.
-Limitation of processing: in certain circumstances you could request the limitation of your personal data processing, in which case we will only maintain and use them for the exercise or defense of claims.
-Opposition: in certain circumstances you could oppose the processing of your data. In such a case the COMPANY will stop processing your data, except for compelling legitimate reasons or the exercise or defense of possible claims.
-Data portability: your personal data can be transferred from the COMPANY to another PROCESSING third party (not to yourself) only for automated data and only by your request.
You can exercise your rights in a documented way, included the right to deny your consent (if it was given), in person or sending a letter to ELECTRA NORTE, C\ Belarmino García Roza, 2C Bajo, 33510-Pola de Siero-Asturias or sending an e-mail to


9. If you no longer wish to receive any advertising emails from our COMPANY, please let us know by email or by post, writing the Subject “No recibir más correos comerciales”.


10. THE COMPANY has adopted the levels for data protection safety as legally required by law, employing all means and taking all measures necessary in order to prevent the loss, misuse, alteration and unauthorized access of such data.


11. Nevertheless, users must be aware that safety measures on the Internet are not 100% immune to malicious acts perpetrated by third parties. Consequently, THE COMPANY acknowledges that unauthorized third parties, acting illegally, may attempt to acquire knowledge of the type, conditions, characteristics and information about the user's activity on the website; in such a case, THE COMPANY is not to be held liable for such unauthorized and illegal access.


12. Any complaints should be addressed to THE COMPANY (via the methods aforementioned), who shall undertake to resolve such issues as soon as possible.


13. Moreover, you have the right to claim to the Data Protection Authority, currently “la Agencia Española de Protección de Datos”.

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